Closed Captioning Quality Certification

All programming provided by Lakeshore PBS complies with the closed captioning requirements established by the Federal Communications Commission as embodied in 47 C.F.R. § 79.1, including regulations concerning closed captioning quality. Programming provided by Lakeshore PBS complies with these regulations by either: (i) satisfying the caption quality standards set forth in 47 C.F.R. § 79.1(j)(2); (ii) adopting and following the “Video Programmer Best Practices” set forth in 47 C.F.R. § 79.1(k)(1); or (iii) being subject to one or more of the captioning exemptions set forth in 47 C.F.R. § 79.1(d), including programming for which the audio is in a language other than English or Spanish and that is not scripted programming that can be captioned using the “electronic news room” technique; interstitial material, promotional announcements, and public service announcements that are 10 minutes or less in duration; and/or programming that consists primarily of non-vocal music.

Use the “Send Us a Message” form on our contact page and select “Closed Captioning” from the department drop-down for comments and questions about Closed Captioning or contact us via:

Phone: (219) 756-5656
Fax: (219) 755-4312
Mail: Lakeshore Public Media, Programming Manager, 8625 Indiana Place, Merrillville, Indiana 46410

We will make every effort to respond or otherwise resolve your inquiry. Before sending a formal written complaint, we recommend you first contact our Programming Manager. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

Lakeshore PBS and Lakeshore Public Radio are owned and operated by Northwest Indiana Public Broadcasting, Inc., a non-profit 501 (c) (3) Corporation.